So you’ve decided on a health
insurance plan that fits your needs, what now?
You will receive your ID card in the mail that has all of the
information necessary that your health service provider will need to process
your claim.
Individual claims must be submitted within 12 months of the service
charge. Once the insurance company receives your claim it shouldn’t take more
than 5 business days to process your claim and another 24hrs after processing
to send out your re-imbursement. Make sure to include all necessary information
including original receipts, for prompt processing and payment.
Many health
care providers, hospitals, pharmacies dentists and optometrists most likely
will bill your insurance provider right from the office, eliminating the
process of having to fill out and send a claim form. If your health care
provider does not bill your insurance provider directly, you are then required
to pay the initial cost in full and then submit your claim yourself. You would
then receive your re-imbursement by mail. You can use your receipts for tax
purposes so make sure to retain the top portion of the cheque for verification.